Staff & Guest Communications: manufacturers, specs and reference projects

Communication infrastructure for venue operations: two-way radios and accessories, telecom and connectivity procurement, and paging/intercom systems used across the site.

Our database currently lists 21 Staff & Guest Communications suppliers and 15 products in this category. The most documented include Clear-Com, JTECH Communications, Simoco Group, Kenwood Communications (JVCKenwood) and Boingo Wireless. Suppliers are headquartered mainly in United States (17), Japan (2), United Kingdom (1) and China (1). Between them they have 12 reference installations on file.

Typical products and sub-types: Two-way radio sales and rental, radio accessories and repeaters, telecom/internet service procurement, distributed antenna systems and site Wi-Fi, paging and intercom systems.

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Staff & Guest Communications suppliers (21)

Clear-Com (United States)
US manufacturer (est. 1968) of professional wired and wireless intercom/communication systems (FreeSpeak, Eclipse HX, HelixNet) used in broadcast, live events and theme-park operations.
JTECH Communications (United States)
US maker of guest and staff paging systems (GuestCall, StaffCall) for waitlist management and internal team notifications, serving restaurants, hotels and leisure/hospitality venues.
Simoco Group (United Kingdom)
Radio-communications group with its global headquarters in Derby, UK, manufacturing DMR two-way radio systems, push-to-talk-over-cellular and site connectivity products, sold through regional subsidiaries including Simoco Wireless…
Kenwood Communications (JVCKenwood) (Japan)
Two-way radio and land-mobile-radio division of Japanese electronics group JVCKenwood, supplying handheld radios and repeater systems used for staff communications at parks and attractions.
Boingo Wireless (United States)
US-based managed Wi-Fi, DAS and 5G connectivity provider for large venues (stadiums, airports, entertainment complexes), operating as a subsidiary of DigitalBridge since 2021.
CommScope (United States)
Large US network-infrastructure manufacturer whose DAS, small-cell and Wi-Fi hardware underpins venue-wide cellular and internet coverage at stadiums, convention centers and theme parks.
Eartec (United States)
Hytera Communications (China)
Chinese manufacturer of DMR and analog two-way radios and repeater systems, positioned as a alternative to Motorola for venue-wide staff radio networks.
Icom Inc. (Japan)
Japanese manufacturer of professional land-mobile two-way radios widely used for park security, ride operations and event-staff coordination.
JMA Wireless (United States)
US manufacturer of distributed antenna systems (DAS) and private wireless network infrastructure delivering cellular and Wi-Fi coverage inside large venues, with installations at stadiums and entertainment venues including the Sphere in…
Long Range Solutions (United States)
Dallas, Texas provider (founded 1993, holder of 20 patents) of on-site guest paging, queue management, tracking and Motorola two-way radio communication systems for venues.
Motorola Solutions (United States)
Global leader in two-way radio and mission-critical communications hardware (MOTOTRBO, APX systems); its radios are the default backbone for ride operations, security and guest-services staff communications at major parks and venues…
Hytera US Inc (United States)
Irvine, California provider of two-way radio and push-to-talk-over-cellular communications equipment for theme parks and entertainment venues, offering ruggedized digital radios with AI-based noise cancellation and extended range.
AC RadioCom (United States)
New York-based distributor of business communications equipment.
Allpoint Wireless Inc (United States)
Managed IoT and cellular-connectivity provider (North Wales, Pennsylvania) offering wireless routers, IoT SIMs, remote device management and ATM sales/processing for POS terminals, kiosks, ATMs and vending machines.
Asylon Robotics (United States)
IAAPA listing tags (fencing/gates, lockers) understate the actual robotics product line.
Audio Innovators, Inc. (United States)
Tampa-area (Riverview, Florida) audio specialist for the amusement industry since 1975 — audio message repeaters for signage, safety-announcement systems, two-way radios (sales, repairs and rentals), window intercoms and Ferris wheel/ride…
BearCom (United States)
US dealer, rental and systems-integration company for two-way radios (Motorola, Icom, Kenwood and others), providing radio fleets, site surveys and repeater installations to stadiums, convention centers and entertainment venues.
Best Name Badges (United States)
Florida manufacturer of custom staff name badges, photo IDs, lanyards and related identification products.
BizTech IT Solutions, LLC (United States)
Hollywood, Florida IT and AV integrator that markets itself as a one-stop IT/AV shop for FECs: structured cabling, networking and Wi-Fi, security cameras, access control, VoIP, LED video walls and DMX lighting.
Hanwha Vision (United States)
US arm of Hanwha Vision, supplying video surveillance, AI camera analytics and monitoring systems.

Staff & Guest Communications products and specs (15)

Eartec – UltraLITE-HD / PRO16 Wireless Intercom Headsets — Eartec
All-in-one full-duplex wireless headsets (transceiver built into the ear cup, no beltpack) for hands-free ride-ops and event-crew communication.
2–5 simultaneous users per UltraLITE-HD system (no base station needed), expandable to 16 users with the PRO16 system or Mini HUB add-on
Kenwood Communications (JVCKenwood) – NEXEDGE / DMR / P25 / dPMR Radio Families — Kenwood Communications (JVCKenwood)
Kenwood's commercial land-mobile radios are organised into four digital standards for venue/business buyers to choose from: NEXEDGE, DMR, P25 and dPMR.
Boingo Wireless – Venue DAS, Wi-Fi & Private 5G — Boingo Wireless
Managed connectivity offering for stadiums and entertainment venues combining DAS/small cell (cellular coverage), Wi-Fi, private 5G (for IoT and mobile payments) and build-to-suit outdoor towers; live at 70+ sports and entertainment venues including Citi…
Clear-Com – Eclipse HX Digital Matrix Intercom — Clear-Com
Redundant, scalable wired/IP matrix intercom platform that Clear-Com positions for theme-park network operations centers, tying together ride, security and guest-services comms channels site-wide.
Clear-Com – FreeSpeak II Wireless Intercom — Clear-Com
Multi-channel digital wireless intercom operating in the 1.9GHz, 2.4GHz and 5GHz bands, marketed by Clear-Com specifically for theme-park ride-operations and guest-readiness communication where crews need hands-free, roaming coverage across a ride building or…
CommScope – RUCKUS Wi-Fi for Large Public Venues — CommScope
CommScope's RUCKUS-brand Wi-Fi access points, including the T670 AI-driven outdoor Wi-Fi 7 access point built for large public venues (stadiums, arenas); deployed at venues such as Camping World Stadium, the United Center and BMO Stadium for fan/guest…
Hytera Communications – P5 Series PoC Radio — Hytera Communications
Push-to-Talk-over-Cellular (PoC) radio line that delivers wide-area, broadband team communication over public or private cellular/Wi-Fi networks rather than licensed radio spectrum — an alternative to traditional DMR for multi-site or campus-style venues.
Icom Inc. – IDAS Digital Radio Series — Icom Inc.
Icom's NXDN-based IDAS digital radio family, positioned by Icom as everyday business two-way equipment for retail, hospitality and venue staff use (as distinct from its P25 public-safety line).
JMA Wireless – In-Building DAS & Private Wireless (JAZZ / VISTA) — JMA Wireless
In-building distributed antenna system and private-wireless platform (marketed as JMA JAZZ, described by JMA as a virtual in-building solution, plus the VISTA small-cell/macro-antenna line) delivering cellular and private-network coverage inside large venues…
JTECH Communications – GuestCall / Extreme Coaster & NextUp Guest Paging — JTECH Communications
Coaster-style (Extreme Coaster) and newer order-ready (NextUp) guest pagers, FCC-licensed for interference-free operation, used to manage waitlists and queues without guests standing in line.
JTECH Communications – ServerCall Staff Paging & Two-Way Radios — JTECH Communications
Internal staff-facing line: the ServerCall paging system for keeping servers/hosts/kitchen staff responsive, plus professional two-way radios for manager/host/kitchen team coordination during busy periods.
Long Range Systems (LRS) – Guest & Staff Paging Systems — Long Range Solutions
Coaster-style guest pagers and text-messaging systems that alert visitors when a table, ride slot or order is ready, plus a staff-paging line for internal team notifications and a Table Tracker location add-on.
Motorola Solutions – MOTOTRBO & WAVE PTX Portfolio — Motorola Solutions
Motorola's commercial radio portfolio for venue staff communications: MOTOTRBO DMR portables, mobiles and repeater infrastructure, plus WAVE PTX, a broadband push-to-talk app that runs over Wi-Fi/cellular for sites that want radio-style dispatch without…
Simoco Group – SDM/SRM Mobile Radios & Base Station Infrastructure — Simoco Group
Simoco Group – SDP/UDR Portable Radio Series — Simoco Group
Battery-life figures are not published on the product overview page.

Frequently asked questions

Who are the main Staff & Guest Communications suppliers?

We track 21 companies supplying Staff & Guest Communications, including Clear-Com, JTECH Communications, Simoco Group, Kenwood Communications (JVCKenwood) and Boingo Wireless. The largest clusters are in United States (17), Japan (2), United Kingdom (1) and China (1). 2 of them have documented reference installations, which is usually the best shortlist filter.

What throughput or capacity can Staff & Guest Communications products achieve?

1 products publish a capacity figure. Examples: Eartec – UltraLITE-HD / PRO16 Wireless Intercom Headsets — 2–5 simultaneous users per UltraLITE-HD system (no base station needed), expandable to 16 users with the PRO16 system or Mini HUB add-on. Throughput depends on vehicle count, dispatch interval and operations, so compare like with like.

Which Staff & Guest Communications suppliers have reference installations?

2 of the 21 suppliers have documented installations on file, 12 in total — for example Kenwood Communications (JVCKenwood) (DMR digital radio upgrade – Oakwood Theme Park, Pembrokeshire, Wales (2022)) and Hytera US Inc (Converged TETRA, DMR and PoC communications – Atlantis The Palm, Dubai, UAE). Ask the database for installations in a market comparable to yours.

What counts as Staff & Guest Communications, and what is classified elsewhere?

Communication infrastructure for venue operations: two-way radios and accessories, telecom and connectivity procurement, and paging/intercom systems used across the site. Not included here: Show audio systems → AV & Show Technology. Guest-facing park apps → POS, Kiosks & Guest Systems.

How do I shortlist a Staff & Guest Communications supplier?

Start from your venue type, available space and target audience, then filter by reference installations in a comparable market. Ask the database: describe your project and it returns the Staff & Guest Communications suppliers and products that fit, with specs and reference projects.